gif showing the home screen of Balcia app

Designed for mobile behavior

Insurance has traditionally been slow, complicated and built around paperwork, not people. Unfortunately, most insurance apps focus purely on functionality and are rarely associated with good UX or digital delight.

And there is well known truth - people usually interact with insurance during stressful or unexpected life moments.

We saw an opportunity to break the cycle of boredom, confusion, and anxiety surrounding insurance. We transformed it into a mobile experience defined by speed, clarity, and a sense of belonging. And we are honored to introduce the first insurance app people genuinely enjoy using.

The insight

Users do not think about insurance proactively. They engage only when something stressful, urgent, or unexpected happens.

It means that the insurance app has to reduce tension and provide peace of mind within seconds, whether users are buying insurance or submitting a claim.

The solution

We took an extra step inalready stressful moments.

On top of simplifying every traditional insurance experience, we used our brainpower on user flows, mobile-native behavior, engaging design, and a few extra steps towards personalization and automation.

Set up in seconds.Stress not included.

Two minutes from download to covered.

Simple, secure sign-inwith trusted localauthentication methods

Setup inunder 2 minutes

2 min

Paper policies belong in the past.

Insurance documents get lost in emails, buried in folders, and even glove compartments. With Balcia, every policy is always on your phone - easy to access, anywhere.

Every policyin one place

Downloadanytime, anywhere

Claims made easy.

Is it possible? Yes, because accidents are hard enough already.

Take a photo and submit a claim immediately - even with a voice message

Track your claimstatus in real time

​Get your claimresolved faster

Broken car?Skip the waiting.

Roadside help, windshield repair, the whole off-script of everyday life - handled in the app.

Get help online, book in2 minutes, follow live updates

No more unnecessary callsor coordination hassles

Special perksjust for you.

Two minutes from download to covered.

Exclusivein-app deals

Partnernetwork benefits

Geo-located offers forpeople who never stay still

Tailor-made loyalty system across 3 levels - the more loyal you are, the more you gain

Paper policies belong in the past.

​We value your privacy as much as your attention. We only inform you about things that actually matter

Weather alerts whereinsurance might be relevant

Policy expiring?We make sure you don't miss it

We make sure that every app visit feels like a limitless lifestyle

Expired CASCO Policy!

Renew vehicle No. ABC111 CASCO policy now and continue the drive safe!

now

Storm incoming

Heavy rain, thunder and hail are coming. Close your windows, move your car away from trees and take care of your belongings!

now

The impact

Gross WrittenPremium

4 423 000 EUR

for growing business since app launch

Claims submitted

13%

of claims initiated in app

Good experience!

App allows submitting claims fast on the go, purchase or renew policies smoothly and do it somewhat in an entertaining way. Good prices, great service so far. Looking forward to automatic monthly payments, please make it a priority!

Policy Count

67 900x

policies issued superfast since app launch

Push notifications

13%

click-through rate

Bought insurancein minutes

I quickly bought the insurance without calling the broker, and I even used the discount code. Thanks, everything is beautiful!

MOST reviewed andHIGHEST rated insurance app in region.

4.89 Stars, 2573+ reviews

Surpassing even health-insurance apps.

Insurance doesn't have to feel slow, boring, or stressful anymore.

It can be fast, fun, easy, valuable and actually enjoyable to use.

And we're just getting started.

gif showing the home screen of Balcia app

Designed for mobile behavior

Insurance has traditionally been slow, complicated and built around paperwork, not people. Unfortunately, most insurance apps focus purely on functionality and are rarely associated with good UX or digital delight.

And there is well known truth - people usually interact with insurance during stressful or unexpected life moments.

We saw an opportunity to break the cycle of boredom, confusion, and anxiety surrounding insurance. We transformed it into a mobile experience defined by speed, clarity, and a sense of belonging. And we are honored to introduce the first insurance app people genuinely enjoy using.

The insight

Users do not think about insurance proactively. They engage only when something stressful, urgent, or unexpected happens.

It means that the insurance app has to reduce tension and provide peace of mind within seconds, whether users are buying insurance or submitting a claim.

The solution

We took an extra step inalready stressful moments.

On top of simplifying every traditional insurance experience, we used our brainpower on user flows, mobile-native behavior, engaging design, and a few extra steps towards personalization and automation.

Set up in seconds.Stress not included.

Two minutes from download to covered.

Simple, securesign-in with trusted local authentication methods

Setup inunder 2 minutes

2 min

Paper policiesbelong in the past.

Insurance documents get lost in emails, buried in folders, and even glove compartments. With Balcia, every policy is always on your phone - easy to access, anywhere.

Every policyin one place

Downloadanytime, anywhere

Claims made easy.

Is it possible? Yes, because accidentsare hard enough already.

Take a photo and submit a claim immediately - even with a voice message

Track your claim status in real time

​Get your claimresolved faster

Broken car?Skip the waiting.

Roadside help, windshield repair, the wholeoff-script of everyday life - handled in the app.

Get help online, book in 2 minutes, follow live updates

No more unnecessary calls or coordination hassles

Special perksjust for you.

Exclusivein-app deals

Partnernetwork benefits

Tailor-made loyalty system across 3 levels - the more loyal you are, the more you gain

Geo-located offers for people who never stay still

With us you are ina good company

​We value your privacy as much as your attention. We only inform you about things that actually matter.

Weather alerts where insurance might be relevant

We make sure that every app visit feels like a limitless lifestyle

Policy expiring? We make sure you don't miss it

Expired CASCO Policy!

Renew vehicle No. ABC111 CASCO policy now and continue the drive safe!

now

Storm incoming

Heavy rain, thunder and hail are coming. Close your windows, move your car away from trees and take care of your belongings!

now

The impact

Gross Written Premium

4 423 000 EUR

for growing business since app launch

Claims submitted

13%

of claims initiated in app

Good experience!

App allows submitting claims fast on the go, purchase or renew policies smoothly and do it somewhat in an entertaining way. Good prices, great service so far. Looking forward to automatic monthly payments, please make it a priority!

Policy Count

67 900x

policies issued superfast since app launch

Push notifications

13%

click-through rate

Bought insurance in minutes

I quickly bought the insurance without calling the broker, and I even used the discount code. Thanks, everything is beautiful!t

MOST reviewed and HIGHESTrated insurance app in region.

4.89 Stars, 2573+ reviews

Surpassing even health-insurance apps.

Insurance doesn't have to feel slow, boring, or stressful anymore.

It can be fast, fun, easy, valuable and actually enjoyable to use.

And we're just getting started.

gif showing the home screen of Balcia app

Designed for mobile behavior

Insurance has traditionally been slow, complicated and built around paperwork, not people. Unfortunately, most insurance apps focus purely on functionality and are rarely associated with good UX or digital delight.

And there is well known truth - people usually interact with insurance during stressful or unexpected life moments.

We saw an opportunity to break the cycle of boredom, confusion, and anxiety surrounding insurance. We transformed it into a mobile experience defined by speed, clarity, and a sense of belonging. And we are honored to introduce the first insurance app people genuinely enjoy using.

The insight

Users do not think about insurance proactively. They engage only when something stressful, urgent, or unexpected happens.

It means that the insurance app has to reduce tension and provide peace of mind within seconds, whether users are buying insurance or submitting a claim.

The solution

We took an extra step inalready stressful moments.

On top of simplifying every traditional insurance experience, we used our brainpower on user flows, mobile-native behavior, engaging design, and a few extra steps towards personalization and automation.

2 min

Set up in seconds.Stress not included.

Two minutes from download to covered.

Simple, securesign-in with trusted local authentication methods

Setup inunder 2 minutes

Paper policies belong in the past.

Insurance documents get lost in emails, buried in folders, and even glove compartments. With Balcia, every policy is always on your phone - easy to access, anywhere.

Every policyin one place

Downloadanytime, anywhere

Claims made easy.

Is it possible? Yes, because accidents are hard enough already.

Take a photo and submit a claim immediately - even with a voice message

Track your claim status in real time

​Get your claimresolved faster

Broken car?Skip the waiting.

Roadside help, windshield repair, the wholeoff-script of everyday life - handled in the app.

Get help online, book in 2 minutes, follow live updates

No more unnecessary calls or coordination hassles

Special perksjust for you.

Exclusivein-app deals

Partnernetwork benefits

Tailor-made loyalty system across 3 levels - the more loyal you are, the more you gain

Geo-located offers for people who never stay still

With us you are in a good company

​We value your privacy as much as your attention. We only inform you about things that actually matter.

Weather alerts where insurance might be relevant

We make sure that every app visit feels like a limitless lifestyle

Policy expiring? We make sure you don't miss it

Expired CASCO Policy!

Renew vehicle No. ABC111 CASCO policy now and continue the drive safe!

now

Storm incoming

Heavy rain, thunder and hail are coming. Close your windows, move your car away from trees and take care of your belongings!

now

The impact

Gross Written Premium

4 423 000 EUR

for growing business since app launch

Claimssubmitted

13%

of claims initiated in app

Good experience!

App allows submitting claims fast on the go, purchase or renew policies smoothly and do it somewhat in an entertaining way. Good prices, great service so far. Looking forward to automatic monthly payments, please make it a priority!

Policy Count

67 900x

policies issued superfast since app launch

Pushnotifications

11%

click-through rate

Bought insurance in minutes

I quickly bought the insurance without calling the broker, and I even used the discount code. Thanks, everything is beautiful!

MOST reviewed and HIGHEST rated insurance app in region

4.89 Stars, 2573+ reviews

Surpassing even health-insurance apps.

Insurance doesn't have to feel slow, boring, or stressful anymore.

It can be fast, fun, easy, valuable and actually enjoyable to use.

And we're just getting started.

gif showing the home screen of Balcia app

Designed for mobile behavior

Insurance has traditionally been slow, complicated and built around paperwork, not people. Unfortunately, most insurance apps focus purely on functionality and are rarely associated with good UX or digital delight.

And there is well known truth - people usually interact with insurance during stressful or unexpected life moments.

We saw an opportunity to break the cycle of boredom, confusion, and anxiety surrounding insurance. We transformed it into a mobile experience defined by speed, clarity, and a sense of belonging. And we are honored to introduce the first insurance app people genuinely enjoy using.

The insight

Users do not think about insurance proactively. They engage only when something stressful, urgent, or unexpected happens.

It means that the insurance app has to reduce tension and provide peace of mind within seconds, whether users are buying insurance or submitting a claim.

The solution

We took an extra step inalready stressful moments.

On top of simplifying every traditional insurance experience, we used our brainpower on user flows, mobile-native behavior, engaging design, and a few extra steps towards personalization and automation.

2 min

Set up in seconds.Stress not included.

Two minutes from download to covered.

Simple, securesign-in with trusted local authentication methods

Setup inunder 2 minutes

Paper policies belong in the past.

Insurance documents get lost in emails, buried in folders, and even glove compartments. With Balcia, every policy is always on your phone - easy to access, anywhere.

Every policyin one place

Downloadanytime, anywhere

Claims made easy.

Is it possible? Yes, because accidents are hard enough already.

Take a photo and submit a claim immediately - even with a voice message

Track your claim status in real time

​Get your claimresolved faster

Broken car?Skip the waiting.

Roadside help, windshield repair, the wholeoff-script of everyday life - handled in the app.

Get help online, book in 2 minutes, follow live updates

No more unnecessary calls or coordination hassles

Special perksjust for you.

Exclusivein-app deals

Partnernetwork benefits

Tailor-made loyalty system across 3 levels - the more loyal you are, the more you gain

Geo-located offers for people who never stay still

With us you are in a good company

​We value your privacy as much as your attention. We only inform you about things that actually matter.

Weather alerts where insurance might be relevant

We make sure that every app visit feels like a limitless lifestyle

Policy expiring? We make sure you don't miss it

Expired CASCO Policy!

Renew vehicle No. ABC111 CASCO policy now and continue the drive safe!

now

Storm incoming

Heavy rain, thunder and hail are coming. Close your windows, move your car away from trees and take care of your belongings!

now

The impact

Gross Written Premium

4 423 000 EUR

for growing business since app launch

Claims submitted

13%

of claims initiated in app

Good experience!

App allows submitting claims fast on the go, purchase or renew policies smoothly and do it somewhat in an entertaining way. Good prices, great service so far. Looking forward to automatic monthly payments, please make it a priority!

Policy Count

67 900x

policies issued superfast since app launch

Push notifications

11%

click-through rate

Bought insurance in minutes

I quickly bought the insurance without calling the broker, and I even used the discount code. Thanks, everything is beautiful!

MOST reviewed and HIGHEST rated insurance app in region

4.89 Stars, 2573+ reviews

Surpassing even health-insurance apps.

Insurance doesn't have to feel slow, boring, or stressful anymore.

It can be fast, fun, easy, valuable and actually enjoyable to use.

And we're just getting started.